who are we ?
Al Safi Group is one of the largest stores specialized in spare parts and accessories in Egypt
Can I cancel the order?
Please contact us on the Contact Us page to cancel or change your order. Or you can contact us at info@lineautoeg.com or at 01141200233. If you choose the payment upon receipt feature and cancel the order before it is shipped, you will not incur any fees, but if you cancel the order after shipping and want to cancel it, you will bear the shipping costs.
What are your return laws?
my neighbour
What do I do if another product is delivered that is not required?
If you receive a product that is not required, please contact us with the order number. We will then assist you in returning the order.
How do I change my account password?
Go to "My Account" and select "Change Password", then write the old code and then the new code, confirm the code again and click "Change Password".
I forgot the password, what do I do?
Simply click on "Forgot your password" and follow the instructions afterwards.
How do I check my previous orders and my current order?
Log in, then click on "My Account" and choose "My Previous Orders" and from here, you will be able to see everything you have purchased from our website.
What currencies do you accept?
We only accept Egyptian pounds at the moment
What are your payment methods?
Visa and MasterCard, Vodafone Cash, Cash on Delivery
Shipping and delivery time?
We ship goods from Saturday to Thursday from 12:00 noon to 11:00 pm. All orders placed on weekends or official holidays will be shipped on the next working day. Shipping takes 1 to 3 working days, during which the shipment will reach the designated address. Most of our customers receive their products between 3 to 5 days from the day the shipment was sent.